FAQs

Frequently Asked Questions

A smartphone is all that is needed to quickly upload a receipt to our platform. Just take a screenshot of the receipt, select the “Review” button on the n’ Again home page, and upload your image. This is a critical verification step to make sure all reviews on our platform are authentic.

Yes – it is safe to leave a Thumbs Down review on our platform without harming the restaurant. Your feedback will be private and delivered directly to the restaurant. That way, they can work with you to resolve the issue without doing anything to harm their public reputation.

One of the biggest problems with traditional restaurant reviews is the power that just a few people have over the reputation of a restaurant. Just a few terrible reviews – which might not even be authentic – can harm an otherwise quality establishment. We don’t think that’s right. Issues should be sorted out in private so the customer is taken care of and the owner can keep building their business.